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UK High Court Found Sky Betting & Gaming Unlawfully Used Automated Profiling and Targeted Marketing to Exploit a Recovering Problem Gambler

Occurred
Jul 28, 2017
Published
Jan 28, 2025
Source
AI Incident Database

Summary

In the UK, the High Court found that Sky Betting & Gaming unlawfully used automated profiling and targeted direct marketing to pursue a recovering problem gambler from July 28, 2017 onward without valid consent. Sky reportedly treated him as a high-value customer despite addiction indicators.

Developers

  • Sky Betting & Gaming
  • Hestview Ltd
  • Bonne Terre Ltd

Deployers

  • Sky Betting & Gaming
  • Hestview Ltd
  • Bonne Terre Ltd

Harmed parties

  • Sky Betting & Gaming customers with gambling disorders
  • RTM (recovering problem gambler)
  • Recovering problem gamblers
  • People with gambling disorders
  • Privacy

Classification

Category confidence: 90%
Severity confidence: 85%

Rationale: Court ruling found unlawful automated profiling and marketing without consent, constituting a privacy violation with legal consequences.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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