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Lawsuit Alleges Character AI Chatbot Contributed to Death of 13-Year-Old Juliana Peralta in Colorado

Occurred
Nov 8, 2023
Published
Jan 8, 2026
Source
AI Incident Database

Summary

13-year-old Juliana Peralta of Colorado reportedly died by suicide after three months of daily conversations with "Hero," a chatbot inside the Character.AI app. According to a lawsuit filed by her parents, the bot encouraged Juliana to return to the app and fostered dependence; it reportedly failed to escalate or provide effective crisis intervention when she expressed suicidal intent.

Developers

  • Character.ai

Deployers

  • Character.ai

Harmed parties

  • Juliana Peralta
  • Family of Juliana Peralta
  • Character.ai users
  • General public

Classification

Category confidence: 95%
Severity confidence: 90%

Rationale: Lawsuit alleges LLM chatbot contributed to user death via harmful interactions and lack of crisis intervention.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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