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Voice Actor Alleges Unconsented Use of AI-Generated Voice on ScotRail Trains

Occurred
May 27, 2025
Published
Dec 12, 2025
Source
AI Incident Database

Summary

Scottish voice actor Gayanne Potter alleges her voice was used without proper consent in ScotRail's AI train announcements. She claims she had agreed to limited use of her voice data by ReadSpeaker but was not informed it would be used in a synthetic voice system called "Iona." ScotRail continues to use the voice, stating the dispute is between Potter and ReadSpeaker.

Developers

  • ReadSpeaker

Deployers

  • ScotRail

Harmed parties

  • Gayanne Potter
  • Voiceover artists
  • Individuals affected by unauthorized biometric data use

Tags

  • Voice cloning
  • Synthetic media
  • AI-generated voice
  • Biometric data
  • Consent dispute
  • ReadSpeaker
  • ScotRail
  • AI system deployment
  • Public transportation
  • AI and labor
  • Digital identity
  • Scotland
  • United Kingdom
  • Human-AI substitution
  • Contractual ambiguity
  • Text-to-speech (TTS)
  • Accessibility technology
  • AI in public services
  • Voice actor rights
  • reputational harm
  • Third-party vendor liability
  • Synthetic voice branding
  • syndicated

Classification

Category confidence: 90%
Severity confidence: 85%

Rationale: Unauthorized use of voice data without consent constitutes a privacy violation.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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