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OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

Occurred
Feb 7, 2025
Published
Feb 7, 2025
Source
AI Incident Database

Summary

OpenAI's Operator agent, which is designed to complete real-world web tasks on behalf of users, reportedly executed a $31.43 grocery delivery purchase without user consent. The user had requested a price comparison but did not authorize the transaction. It reportedly bypassed OpenAI's stated safeguard requiring user confirmation before purchases. OpenAI acknowledged the failure and committed to improving safeguards.

Developers

  • OpenAI

Deployers

  • OpenAI

Harmed parties

  • Users of Operator
  • Geoffrey A. Fowler

Tags

  • AI agent
  • Autonomous execution
  • Action execution
  • Unauthorized transaction
  • Autonomy failure
  • Safety protocol
  • User prompt misinterpretation
  • Consumer product
  • Real-world execution
  • Personal finance
  • Financial loss
  • Vendor statement
  • Instacart

Classification

Category confidence: 95%
Severity confidence: 90%

Rationale: Autonomous agent executed unauthorized financial transaction bypassing safety protocols.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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