LLMMedium
The WHO's S.A.R.A.H. Bot Reported to Provide Inconsistent and Inadequate Health Information
- Occurred
- Apr 24, 2024
- Published
- Apr 24, 2024
- Source
- AI Incident Database
Summary
The WHO's AI-powered health advisor, S.A.R.A.H. (Smart AI Resource Assistant for Health), is alleged to provide inconsistent and inadequate health information. The bot reportedly gives contradictory responses to the same queries, fails to offer specific contact details for healthcare providers, and inadequately handles severe mental health crises, often giving irrelevant or unhelpful advice.
Developers
- WHO
Deployers
- WHO
- S.A.R.A.H. (Smart AI Resource Assistant for Health)
Harmed parties
- General public
- People seeking medical advice
Classification
Category confidence: 90%
Severity confidence: 85%
Rationale: AI chatbot providing inconsistent health advice without causing immediate physical harm.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8