BiasHigh
Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters
- Occurred
- Dec 20, 2023
- Published
- Jan 5, 2024
- Source
- AI Incident Database
Summary
Rite Aid used facial recognition technology from October 2012 to July 2020, allegedly leading to disproportionate misidentifications of women, Black, Latino, and Asian shoppers as "likely" shoplifters. The FTC settlement prohibits Rite Aid from using this technology in stores for five years.
Developers
- Facial recognition system developers
Deployers
- Rite Aid
- Facial recognition system deployers
Harmed parties
- Rite Aid customers
- Consumers
- Women and girls
- Women
- Asian people
- Black people
- People of color
- Latino people
Tags
- response
Classification
Category confidence: 95%
Severity confidence: 90%
Rationale: FTC settlement due to discriminatory misidentification of minority shoppers by facial recognition system.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8