PrivacyMedium
Australian Journalist Able to Access Centrelink Account Using AI Audio of Own Voice
- Occurred
- Mar 15, 2023
- Published
- Mar 16, 2023
- Source
- AI Incident Database
Summary
A Guardian journalist was able to verify their identity and gain access to their own Centrelink self-service account using AI-generated audio of their own voice along with their customer reference number, shortly after voiceprint was deployed for ID verification.
Developers
- Centrelink
Deployers
- Australian Taxation Office
- Services Australia
Harmed parties
- Centrelink account holders
Classification
Category confidence: 90%
Severity confidence: 85%
Rationale: AI voice cloning bypassed identity verification, exposing personal data access vulnerabilities.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8