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BiasMedium

Facebook Feed Algorithms Exposed Low Digitally Skilled Users to More Disturbing Content

Occurred
Nov 15, 2019
Published
Nov 23, 2021
Source
AI Incident Database

Summary

Facebook feed algorithms were known by internal research to have harmed people having low digital literacy by exposing them to disturbing content they did not know how to avoid or monitor.

Developers

  • Facebook

Deployers

  • Facebook

Harmed parties

  • low digitally skilled Facebook users

Classification

Category confidence: 85%
Severity confidence: 80%

Rationale: Algorithmic harm targeting vulnerable users based on digital literacy constitutes a bias and disparate impact issue.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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