BiasMedium
Amazon’s "Time Off Task" System Made False Assumptions about Workers' Time Management
- Occurred
- Jul 3, 2019
- Published
- Dec 1, 2020
- Source
- AI Incident Database
Summary
Amazon’s warehouse worker “time off task" (TOT) tracking system was used to discipline and dismiss workers, falsely assuming workers to have wasted time and failing to account for breaks or equipment issues.
Developers
- Amazon
Deployers
- Amazon
Harmed parties
- Amazon warehouse workers
Classification
Category confidence: 85%
Severity confidence: 90%
Rationale: Automated system unfairly penalizes workers due to flawed assumptions, causing job losses and discrimination.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8