RoboticsMedium
Robots in Japanese Hotel Annoyed Guests and Failed to Handle Simple Tasks
- Occurred
- Jun 15, 2016
- Published
- Jan 14, 2019
- Source
- AI Incident Database
Summary
A number of robots employed by a hotel in Japan were reported by guests in a series of complaints for failing to handle tasks such as answering scheduling questions or making passport copies without human intervention.
Developers
- Unknown
Deployers
- Henn na Hotel
Harmed parties
- Henn na Hotel guests
- Henn na Hotal staff
Classification
Category confidence: 95%
Severity confidence: 90%
Rationale: Incident involves physical robots failing at tasks in a hotel setting, causing guest complaints.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8