SurveillanceMedium
Australian Retailers Reportedly Captured Face Prints of Their Customers without Consent
- Occurred
- May 13, 2022
- Published
- Jul 12, 2022
- Source
- AI Incident Database
Summary
Major Australian retailers reportedly analyzed in-store footage to capture facial features of their customers without consent, which was criticized by consumer groups as creepy and invasive.
Developers
- Unknown
Deployers
- The Good Guys
- Kmart
- Bunnings
Harmed parties
- The Good Guys customers
- Kmart customers
- Bunnings customers
- Privacy
- Biometric data subjects
Classification
Category confidence: 95%
Severity confidence: 90%
Rationale: Retailers used facial recognition on customers without consent, constituting unauthorized surveillance.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8