BiasMedium
Airbnb's Trustworthiness Algorithm Allegedly Banned Users without Explanation, and Discriminated against Sex Workers
- Occurred
- Jul 1, 2017
- Published
- Sep 12, 2022
- Source
- AI Incident Database
Summary
Airbnb allegedly considered publicly available data on users to gauge their trustworthiness via algorithmic assessment of personality and behavioral traits, resulting in unexplained bans and discriminatory bans against sex workers.
Developers
- Airbnb
- Trooly
Deployers
- Airbnb
Harmed parties
- sex workers
- Airbnb users
Classification
Category confidence: 90%
Severity confidence: 80%
Rationale: Algorithmic discrimination against sex workers and unexplained bans constitute a bias incident.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8