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University of Toronto's ProctorU Deployment Reportedly Disadvantaged BIPOC Students During Exam Check-Ins

Occurred
Jun 1, 2020
Published
Feb 2, 2021
Source
AI Incident Database

Summary

University of Toronto students reported that ProctorU and other online exam-monitoring services created discriminatory and stressful check-in experiences for BIPOC students during remote exams. One U of T student said ProctorU's identity-verification process often failed to recognize her passport, forcing manual checks and consuming exam check-in time. ProctorU said human proctors made final identity and integrity decisions.

Developers

  • ProctorU

Deployers

  • University of Toronto

Harmed parties

  • University students
  • University of Toronto students
  • Students
  • Educational communities
  • Students of color

Classification

Category confidence: 90%
Severity confidence: 85%

Rationale: Incident involves discriminatory outcomes from facial recognition technology affecting BIPOC students.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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