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Arkansas's Opaque Algorithm to Allocate Health Care Excessively Cut Down Hours for Beneficiaries

Occurred
Jan 1, 2016
Published
Oct 3, 2022
Source
AI Incident Database

Summary

Beneficiaries of the Arkansas Department of Human Services (DHS)'s Medicaid waiver program were allocated excessively fewer hours of caretaker visit via an algorithm deployed to boost efficiency, which reportedly contained errors and whose outputs varied wildly despite small input changes.

Developers

  • InterRAI

Deployers

  • Arkansas Department of Human Services

Harmed parties

  • Arkansas Medicaid waiver program beneficiaries
  • Arkansas healthcare workers

Classification

Category confidence: 85%
Severity confidence: 80%

Rationale: Algorithm opacity and errors caused harmful allocation of care hours without clear explanation.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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