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BiasMedium

Personal voice assistants struggle with black voices, new study shows

Occurred
Mar 23, 2020
Published
Apr 7, 2020
Source
AI Incident Database

Summary

A study found that voice recognition tools from Apple, Amazon, Google, IBM, and Microsoft disproportionately made errors when transcribing black speakers.

Developers

  • Microsoft
  • IBM
  • Google
  • Apple
  • Amazon

Deployers

  • Microsoft
  • IBM
  • Google
  • Apple
  • Amazon

Harmed parties

  • Black people

Classification

Category confidence: 95%
Severity confidence: 90%

Rationale: Study reveals racial bias in voice recognition accuracy across major tech companies.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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