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BiasMedium

Job Screening Service Halts Facial Analysis of Applicants

Occurred
Nov 6, 2019
Published
Nov 6, 2019
Source
AI Incident Database

Summary

In January 2021, HireVue removed the controversial AI expression tracking tool from its virtual job interview software.

Developers

  • HireVue

Deployers

  • HireVue

Harmed parties

  • job applicants using HireVue
  • HireVue customers

Classification

Category confidence: 90%
Severity confidence: 85%

Rationale: HireVue removed facial analysis tool due to bias concerns in hiring, representing a notable controversy without major legal action.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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