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BiasMedium

Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees

Occurred
Aug 14, 2014
Published
Jun 3, 2015
Source
AI Incident Database

Summary

Kronos’s scheduling algorithm and its use by Starbucks managers allegedly negatively impacted financial and scheduling stability for Starbucks employees, which disadvantaged wage workers.

Developers

  • Kronos

Deployers

  • Starbucks

Harmed parties

  • Starbucks employees

Classification

Category confidence: 85%
Severity confidence: 80%

Rationale: Algorithmic scheduling causing financial harm to workers fits bias/disparate impact category with medium severity due to reported employee impact.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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