LLMHigh
Meta AI Support Bot Reportedly Enabled Takeovers of High-Profile Instagram Accounts
- Occurred
- May 31, 2026
- Published
- Jun 1, 2026
- Source
- AI Incident Database
Summary
Hackers reportedly used Meta's AI support chatbot to take over high-profile Instagram accounts by allegedly convincing it to change account email information and trigger recovery flows. Reported targets included the Barack Obama White House account; the account of John F. Bentivegna, the Chief Master Sergeant of the Space Force; Sephora's account; and app researcher Jane Manchun Wong. Meta said the issue had been resolved.
Developers
- Meta
- Large language model developers
- Chatbot developers
Deployers
- Meta
- hackers
Harmed parties
- Sephora
- Privacy
- Meta users
- John F. Bentivegna
- Jane Manchun Wong
- Instagram users
- Barack Obama White House Instagram account
- Barack Obama
Classification
Category confidence: 90%
Severity confidence: 85%
Rationale: AI chatbot exploited to hijack accounts, causing significant security breach and high-profile target compromise.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8