LLMCritical
OpenAI Allegedly Failed to Intervene in ChatGPT Conversations Preceding Montreal Web Developer Alice Carrier's Suicide
- Occurred
- Jul 2, 2025
- Published
- Jun 11, 2026
- Source
- AI Incident Database
Summary
Kristie Carrier sued OpenAI and Sam Altman, alleging that her daughter Alice Carrier, a 24-year-old Montreal web developer who first used ChatGPT in 2023 for technical troubleshooting, later turned to the chatbot with suicidal thoughts and questions about suicide methods. The suit alleges ChatGPT mimicked a friend or therapist, criticized crisis hotlines, validated self-harm thoughts, and failed to trigger human review before Carrier died on July 2, 2025.
Developers
- OpenAI
- Large language model developers
- Chatbot developers
Deployers
- OpenAI
- Large language model developers
- Chatbot developers
Harmed parties
- OpenAI users
- Kristie Carrier
- ChatGPT users experiencing suicidal ideation
- ChatGPT users
- Chatbot users
- Alice Carrier
Classification
Category confidence: 95%
Severity confidence: 90%
Rationale: ChatGPT failure to intervene in suicidal conversation led to death, representing life-threatening harm.
Classifier: Qwen/Qwen3.5-35B-A3B-FP8