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LLMMedium

KPMG Report Allegedly Included Hallucinated Citations and Inaccurate Agentic AI Case Studies

Occurred
Oct 28, 2025
Published
Jun 12, 2026
Source
AI Incident Database

Summary

In October 2025, KPMG published "Total Experience: Redefining Excellence in the Age of Agentic AI." GPTZero later reported that only five of 45 citations accurately matched their sources, while others contained flawed details. The pattern reportedly suggested an unverified LLM research tool, but the system and extent of AI involvement remain unconfirmed.

Developers

  • Large language model developers
  • Generative AI developers
  • AI research tool developers

Deployers

  • KPMG
  • Big Four consulting firms

Harmed parties

  • UBS
  • Transport for London
  • Transit systems
  • Swiss Federal Railways
  • Researchers
  • Policy analysts
  • NHS Greater Manchester
  • Healthcare organizations
  • Financial institutions
  • Epistemic integrity

Classification

Category confidence: 90%
Severity confidence: 85%

Rationale: Report details LLM hallucinations in citations and case studies within a professional report.

Classifier: Qwen/Qwen3.5-35B-A3B-FP8

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